How to download and install AVG 9.0 products

In order to install the AVG application please proceed as follows:
1. Please download the latest installation file of the appropriate edition that you have ordered:

• AVG Anti-Virus
• AVG Anti-Virus plus Firewall
• AVG Internet Security

• Click on Download AVG now button.
• When you are prompted, please do not open this file directly from the Internet, but click Save button and choose location where installation file should be stored. We recommend saving the file to the Desktop.

2. Reboot your computer.
3. Close all running applications, locate the downloaded AVG installation file (it has a four color square icon and its name starts with AVG_...) and launch it.

• Follow the installation wizard.
• Enter your license number when you are asked (we recommend that you use Copy&Paste method to enter this license number into the installation form).
• If AVG asks you for a computer restart, please do so. 

If there is any issue installing AVG, AVG Customer Services need to get the AVG installation log files to find out why AVG cannot be correctly installed on your computer. To send us these files, please do the following:

• Click on Start.
• Select the Run option.
• Type %tmp% and press the OK button.
• Please find the following files in the Explorer's window that will appear on the screen: 
• Iavg9inst_XXXX-XX-XX_XX-XX.log
• avg9inst_XXXX-XX-XX_XX-XX.xml
• Davg9inst_XXXX-XX-XX_XX-XX.log
  (where X represent the date and time of creation)
• Send all files to AVG Customer Services.